Order Online or Call Us +65 64580313
FAST Delivery SINGAPORE WIDE

FAQ’s

DO YOU HAVE A SHOWROOM?:
Yes. Our showroom carries a good selection of lightings, ceiling fans and bathroom
accessories. Please visit us at Blk 22 Sin Ming Road #01-238 Singapore 570022.
HOW TO ORDER FROM US:

We accept orders via our online webstore, our retail outlet or via phone. If you are more comfortable ordering through phone, please contact us at 64580313 or email sales@regallighting.com.sg

I’M LOOKING FOR A SPECIFIC PRODUCT, CAN YOU SOURCE FOR ME?

Yes, we do provide sourcing services for certain lighting products. Kindly send us a picture or details to sales@regallighting.com.sg and we shall follow up as soon as possible.

ARE YOUR PRICE NETT? ANY GST?

Yes, our price are nett (excluding installation). There are no GST charges.

DO YOU PROVIDE INSTALLATION? HOW MUCH DOES INSTALLATION COST?
Yes, we do provide installation services by qualified and experienced electrician. Kindly indicate your request for installation in the remarks column upon check out. These are the typical charges

a.) Standard lighting on concrete ceiling with height not more than 3.2 metres

  • 1st Light: $40 (Inclusive of transportation)** 
  • Subsequent: $10 each

Example: Installation cost for 3 lightings: $40 + $20 = $60 for installation

Transportation Charges for 1st light will be waived if installation includes a combination of ceiling fan and lighting. Example: Installation cost for 1 fan, 1 light. 1st fan: $50 + $10 = $60 for installation

b.) Chandelier/ Crystal Lighting installation

  • Quote on request ( from $40 onwards)

c.) Tracklight Installation 

– One metre track: $10 (For subsequent installation)

–  > 1.5 metre track: $20

d.) Ceiling Fan installation on concrete ceiling with height not more than 3.2 metres

  • $50 for each fan

e.) Ceiling Fan installation on false ceiling with height not more than 3.2 metres

  • $100 for each fan
WHAT ARE YOUR PAYMENT METHODS?

For online orders, we accept payment methods via the following:

ONLINE METHOD:

  • Paypal
  • Credit Card/ Debit Card (Via Stripe)

OFFLINE METHOD:

  • Via Direct Bank Transfer
  • DBS Current: 0039413750
  • Paynow through QR Code or UEN
  • GrabPay  through QR Code

If you have selected offline payment as your mode of payment upon checkout, we will send you the payment instructions via email.

WHAT IS THE WARRANTY PERIOD FOR YOUR PRODUCTS?

Lighting Products: All our lightings come with 1 year local warranty. (Unless otherwise stated).

Ceiling Fans: All Ceiling fans come with at least 1st year local on-site warranty for parts from the manufacturer. Warranty for fan motor will differs from brand to brand. Kindly check on the fan product page or contact us if you need more info.

Bathroom & kitchen accessories by AER: 5 years warranty for products with ceramic cartridge.

WHAT IS YOUR RETURNS POLICY?

Unless defective, we apologise that goods sold are non-refundable nor exchangeable.